Customer Testimonials: Hear From Our Satisfied Customers
At Advanced Air, LLC, we take great pride in the level of service and commitment we bring to our work. Our dedication to excellence in HVAC services has not only earned us a reputation for quality and reliability but has also garnered high praise from our valued customers. These testimonials reflect the experiences of individuals and businesses who have trusted us with their heating, cooling, and air quality needs. Hear directly from them how Advanced Air, LLC has made a difference in their lives and environments.
Have used them 3 times and every time they come out the service has been excellent and very helpful in explaining what is going on I give them a five star rating
Advanced Air has installed a gas heat unit in my garage. Don and his crew met all expectations and beyond. I was taken back by the service men's clean uniforms and work habits. They cover floors where they worked and covered their boots when nec. After the installation, I was explained the operation of the unit as well as an explanation of realistic expectations from the unit. I feel my choice to hire Advanced Air was a sound decision and highly recommend them regularly.
Very timely and efficient in identifying our issues.
I have a commercial building with 6 individual rental spaces. I chose Advanced Air after inquiring from others, they would recommend. Boy were they right. Professional, timely, without delay. And they service after the sale if needed. I wholeheartedly recommend Advanced Air for your commercial and residential needs.
Positive
Professionalism
Services
Heating system installation
Efficient, reasonably priced. I was very pleased with the process. They were able to get my issue resolved in a timely manner. Would use them for all my HVAC needs.
I could not locate an hvac company in my vicinity so I ventured into another county. I was impressed with the professionalism of the technicians and very pleased with the price. For good service call Advanced Air. You'll be glad you did!
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
HVAC system repair, A/C system maintenance, A/C system repair
I am beyond excited I woke up this morning with no heat I was told by others they could not get the part that I would have to wait week maybe a month and I called the Advanced Air within the hour and a half they were there he took my motor came back with a new one and replaced it, I am so happy I have a nice toasty house. I would definitely recommend them. I give them five stars!
Positive
Responsiveness, Punctuality, Professionalism
Services
Heating system repair, Heating system maintenance
We have had a terrible time getting our installer to come back and do any service work on our geothermal system, so we had Don from Advanced Air come to look at an error freeze warning we kept getting. Don changed a temperature setting and fixed the problem. Very responsive, punctual, courteous, and professional. I was extremely pleased with the service.
Positive
Responsiveness, Punctuality, Quality
The coldest night of the year our geo thermal unit quit and to add to the misery it was Christmas Eve day. Advance Air responded to our distress call . They repaired our unit and our house started warming from 17degrees inside! Unfortunately it quit again that night. ( 23 year old unit) The repairman was there first thing Monday morning., removed the unit. And rebuilt it in his shop. That afternoon it was replaced and fully functioning. We couldn’t be more thankful to have found Advanced Air. Truely wonderful people.
Services
Heating system repair
I called Advanced Air because my heat went out n the dead of winter. They responded quickly to my call and said my fan needed to b replaced! But the good news was my unit was STILL under warranty! I would never have thought to check! Thank goodness for Advanced Air!!
Positive
Responsiveness, Professionalism
Services
Thermostat repair, Repair HVAC
Exceeding Expectations with Every Project
“I had always thought that dealing with HVAC contractors would be a hassle, but Advanced Air, LLC completely changed my perspective. From the initial consultation to the final installation, their team was professional, knowledgeable, and surprisingly considerate of my time and space. They not only met my expectations but exceeded them in every way. My home has never been more comfortable.” – Jennifer M., Madisonville, KY
The Difference Professionalism Makes
“We’ve dealt with numerous contractors over the years, but the professionalism displayed by Advanced Air, LLC’s team was outstanding. They were punctual, thoroughly explained our options without pushing for the most expensive solutions, and completed the work efficiently. It’s evident that customer satisfaction is their top priority. Highly recommend to anyone needing HVAC services!” – Michael T., Hanson, KY
Exceptional Service and Lasting Solutions
“The attention to detail and quality of service we received from Advanced Air, LLC was exceptional. Our heating system had been giving us trouble for years, and they were the first to provide a lasting solution. They didn’t just fix the issue at hand but also took the time to inspect our entire system to prevent future problems. It’s been a year, and we haven’t had any issues since.” – Annie and Greg J., Providence, KY
A Testament to Expertise and Efficiency
“Advanced Air, LLC’s expertise in HVAC systems is unparalleled. We were particularly impressed with their efficient approach to installing our new geothermal heating and cooling system. Their team managed the project seamlessly, maintaining a clean work environment and completing the installation ahead of schedule. Our energy bills have significantly decreased, and our home is more comfortable than ever.” – Dave R., Earlington, KY
A Relationship Built on Trust and Reliability
“Finding a reliable HVAC contractor can be challenging, but with Advanced Air, LLC, we knew we were in good hands from the start. Their technicians are not only skilled and efficient but also incredibly trustworthy and respectful. They’ve handled our maintenance and occasional repair needs with such dedication that we’ve come to see them as part of our extended family. We wouldn’t trust anyone else with our HVAC needs.” – Sarah and Brian K., Nebo, KY
These testimonials from our satisfied customers showcase our unwavering commitment to delivering the best HVAC services. At Advanced Air, LLC, we believe in building long-lasting relationships based on trust, quality, and unmatched customer service. Let us add you to our growing list of happy customers. Experience the difference professionalism, expertise, and genuine care can make in your heating, cooling, and air quality needs.